Privacy Policy
This Privacy Policy governs the manner in which QualityReady Inc. ("QualityReady") collects, uses, maintains and discloses information collected from users (each individually a "User" or collectively "Users") of the qualityready.com website, connected digital devices and related products and services (collectively the "Site"). This privacy policy applies to the Site and all products and services offered by QualityReady. The QualityReady platform and the services it renders are intended solely for business customers, and therefore, QualityReady shall only process the personal data of representatives acting on behalf of business customers insofar as it is indispensable for rendering the platform service to business customers. Accordingly, the term "User" in this Privacy Policy shall refer to a representative acting on behalf of a business customer.
1. Data Collected
QualityReady shall process data about Users which Users have voluntarily submitted to the QualityReady platform. Users understand that the submission of data to QualityReady is voluntary, but they will not be able to use the QualityReady platform and the services it renders unless the data are submitted.
1.1 Personal Identification Information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit, register, place an order, fill out a form, or perform any other action in connection with activities, services, features, or resources we make available through our Site. Users may be asked for, as appropriate, first and last name, email address, mailing address, phone number, and credit card information. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site-related activities.
1.2 Non-Personal Identification Information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about the way Users connect to our Site, such as the operating system and the Internet service providers utilized and other similar information.
2. How We Use Collected Information
QualityReady collects and uses Users' personal information for the following purposes:
1. To Personalize User Experience. We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site, enabling us to improve our products and services — including our manufacturing quality management, MRP, inventory tracking, production scheduling, supply chain management, and recall management software features.
2. To Improve Our Site and Offerings. We continually strive to improve our website offerings based on the information and feedback we receive from you.
3. To Improve Customer Service. Your information helps us to more effectively respond to your customer service requests and support needs.
4. To Process Transactions. We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
5. To Send Periodic Emails. The email address Users provide for order processing will generally only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries and/or other requests or questions. Users will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, they may do so by contacting us via our Site or by using the Unsubscribe link found in our emails.
6. To Send Periodic SMS. Users can unsubscribe from receiving future SMS by contacting us or using the Unsubscribe option in the SMS.
3. Sharing Your Personal Information
We do not sell Users' personal identification information to others for any reason. We may disclose both personal information, as well as share generic aggregated demographic information not linked to any personal identification information regarding visitors and Users, with our business partners, trusted affiliates, third-party service providers, and advertisers for the purposes outlined above.
Types of third parties we may disclose your personal information to:
7. Third-Party Service Providers. We may employ third parties to perform services on our behalf. These services have access to personal information only to the extent that it is needed to perform the requested services and only if the third party has an appropriate commitment to protect personal information.
8. Analytics. We employ third-party analytics vendors which may set and access their own cookies, pixel tags, and other similar technologies on our Site. They may also collect or have access to information about you which they may collect over time and across different websites to provide us with aggregate information.
9. Payment Processor. We employ the service of a payment processor, which collects and processes payment information only to the extent necessary to complete your purchase.
4. Cookies
On its platform, QualityReady uses cookies and other tracking tools to enhance user experience, ensuring high quality of service and user-friendly navigation. Cookies are text files saved on the User's computer, smartphone, or other device.
Cookies used on the QualityReady platform by duration:
• Temporary or session cookies expire when the User leaves the platform or closes the browser. QualityReady uses session cookies for certain platform functions to work (for example, logging in).
• Permanent cookies are stored on the User's device for the period specified in the permanent cookie and are activated when the User revisits the platform. QualityReady uses permanent cookies for remembering language preferences or saving company information and authentication details.
QualityReady also uses the following types of cookies by purpose:
• Strictly necessary cookies which are important for navigating the platform, using its functions, and rendering services selected by Users. The platform cannot operate without these cookies.
• Preference cookies which allow the options chosen by the User (for instance, language preference) to be remembered in order to create a more personalized experience.
• Analytics and tracking cookies: When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email. We (or service providers on our behalf) may then send communications and marketing to these email addresses. You may opt out of receiving this advertising by visiting https://app.retention.com/optout
The User can delete or block cookies using browser settings at any time; however, some cookies may be necessary for the functioning of the platform. Accordingly, the User understands that some functions might not work properly if cookies are deleted or blocked.
5. Onward Transfers
This Privacy Policy describes the different types of third parties to which we may disclose Users' personal information, and the purpose for which we choose to disclose such information. If we disclose Users' personal information to a third party acting as a data controller or as an agent, we will comply with applicable data protection regulations and ensure that the controller or agent provides the same level of protection.
We may be required to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. In such cases, we will minimize any disclosure of personal information to that which is legally required.
6. How We Protect Your Information
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site. The email address Users provide for order processing will generally only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries and/or other requests or questions. If at any time the User would like to unsubscribe from receiving future emails, they may do so by contacting us via our Site or by using the Unsubscribe link found in our emails.
7. Recertification / Choice / Access
Users are free to change their personal information or cancel their account with us at any time. Users may use controls found within our application, or contact us using the information specified in this document.
If we have need to disclose your personal information for means other than those described in this document, or we disclose data to another processor or controller not previously identified, we will inform Users and allow reasonable time to object. Users can request access by contacting us at: [email protected].
8. Changes to This Privacy Policy
QualityReady has the discretion to update this Privacy Policy at any time to ensure compliance with emerging legal requirements and best practices. When we do, we will revise the date of the last revision at the top of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of any modifications.
9. Your Acceptance of These Terms
By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Contact Us
If you have any questions about this Policy, the practices of this site, or your dealings with this site, please cofntact us at:
QualityReady
Email: [email protected]
Website: qualityready.com